Help

Customer Service:


Our Customer Service department is located at our head office in Maple, Ontario. If you would like to speak to a Customer Service Representative, please email us at info@petsfuture.com.  You may also contact us via our convenient customer service help form. Response is guaranteed within 24 hours: Click here to communicate with Customer Service

 

Shipping Rates, Times & Methods:

We ship to Canada and the USA: Click here to view more information

 

Returns & Exchanges:

If you wish to return an item, it must be received in the original packaging (including all internal packaging), in completely resaleable condition, within 30 days of purchase: Click here to view more information

 

Secure Shopping

We use ultra-secure 3DES encryption technology along with 128 bit https encryption to provide 100% security for your online transactions. Security guaranteed!  Click here to view more information

 

Contacts

You will find all our contact information here:  Click here to view more information

 

Payment Options

We accept Visa, MasterCard and PayPal

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